In our continuing effort to ensure complete customer satisfaction with the products
and services at QStix, we offer a 100% GUARANTEE on any items purchased from out
site. If for any reason you are not COMPLETELY satisfied with your purchase, you
can send it back to us for a full refund within [X] days of purchase.
Please Note: We do NOT accept returns on cues that have been chalked.
To make a return on a product, please send an email to our customer service help
desk at EMAIL ADDRESS. We ask that you please include all of your contact info as
well as the reason for your return, and we will provide you with further instructions
for sending the item back.
Customers are responsible for any shipping charges incurred returning the item.
Unless the item was damaged or incorrect upon arrival, these charges include all
shipping costs for sending your order out. Additionally, we unfortunately can not
refund you for any customizations done to a cue after it was in your possession.
