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Your premiere choice for high quality BILLIARD equipment

TESTIMONIALS

  • "I usually bought my pool equipment from a local guy in town, but when a friend recommended QStix I decided to give them a try. Best decision I've made so far. Thanks for all the help guys."
    -Richard Engleson; Houston, TX.
  • "Wow! I can't believe how fast my stuff got here. I wanted to completely refurbish my gaming room and you guys really sold me with your selection of Harley Davidson equipment. You've got yourself a new fan."
    -Peter Stauffer; Topeka, KS.
  • "After a small issue with some out of stock cues I ended up with everything I originally wanted...and the shipping was fantastic. I can't say enough about the customer support at QStix. You guys rock!"
    -Scott Graham; Portland, OR.
  • "Okay, where do I even begin? From the start these guys were there to answer my questions. You can tell when someone really knows a lot about pool, and man do these guys know their business. This is the second time I've purchased from QStix, and it won't be my last. They even threw in a free case with my order. Ya'll are the best."
    -Zach Mahaffey; Boone, NC.
  • "I didn't think it would be this easy to buy billiard equipment online. Usually I grab my replacement cues at this big corporate place about 45 minutes away from my house, but why make the drive? I got everything without leaving the house, and they actually did ship the same day, just like they promised."
    -George Bascomb, New York, NY.
  • "First I wanted to order a Jim Beam stick, but it was only being delivered to Florida, so I was offered to order another stick or to get my money back. I chose another stick, which is Action - Impact 12 - Blood Cue, from Values Series and a case. It didn't take very long for me to get my stick. The shipping process took approximately 2 days. I'm very happy with my stick. Thank u guys a lot."
    -Ed.


Our Policies

At QStix, we take extra steps to keep your private information safe and secure. We have provided this written privacy policy in order help you make fully informed decisions about our site as well as our products. We respect your business and as such will never give away, sell, or disclose your information to any third party institution.

What Kind of Information?

When making purchases on our site you will be asked to knowingly provide several pieces of personal information so that we can provide the safest transactions possible. Our authorization procedures are put in place to eliminate fraudulent or accidental purchases, thereby protecting both you as the cardholder and ourselves as the vendor.

This information may include your email address, name, phone number, mailing/billing address, and credit card number.

Additionally, our servers automatically log your web use on our site using the web standard known as 'cookies.' The information gathered by these cookies include the time of the visit, the length of time spent on the site, and the referring site, or the site from which you came to our site. None of this information is connected with you personally and is solely provided as an aggregate of all our visitors.

When Will We Use Your Information?

The only information that may be used following a transaction is your email address, and only in instances when we need to inform you of important changes to the site, and possibly for limited time offers which we feel you will find useful. If at any time you wish us to discontinue the occasional use of your email address for these purposes, please send us an email through our contact page or click “unsubscribe” on the email itself.

Return Policy

In our continuing effort to ensure complete customer satisfaction with the products and services at QStix, we offer a 100% GUARANTEE on any items purchased from out site. If for any reason you are not COMPLETELY satisfied with your purchase, you can send it back to us for a full refund within [X] days of purchase.

Please Note: We do NOT accept returns on cues that have been chalked.

To make a return on a product, please send an email to our customer service help desk at EMAIL ADDRESS. We ask that you please include all of your contact info as well as the reason for your return, and we will provide you with further instructions for sending the item back.

Customers are responsible for any shipping charges incurred returning the item. Unless the item was damaged or incorrect upon arrival, these charges include all shipping costs for sending your order out. Additionally, we unfortunately can not refund you for any customizations done to a cue after it was in your possession.

Contact us

Our support hotline is available 24/7.

Phone:0123-456-789

Contact our expert support team!